"Last week I called in to book a flight from the States to Australia and possibly other destinations. I was not very clear when and how I wanted to go where. Daniel's extraodinary patience, support and friendlyness helped me to get clear and figure out what works best for my wants. I called him a lot, changed my mind more than once, asked tons of questions but he stayed friendly,nice and open. I had the feeling that Daniel's main interest was to help me to get the most out of my trip. He did an amazing job in supporting the customer (in this case me). I'd like to thank you for having such nice people doing a job that they obviously really like!" - Erika ("a very happy customer") (1/9/2008)
"I wanted to let you know how pleased I am with the service I received from your Customer Service Department. While in Chile, I needed to change my return flights to Peru on very short notice -- only a little more than a day ahead. When I called Airtreks, I was told to e-mail Customer Service since I did not have a phone I could be called back on. Your Customer Service Department answered my e-mail quickly and very thoroughly with exactly the information that I needed and with additional advice that I did not know to ask about. Because of your Customer Service Department's prompt and professional assistance, I was able to change my flights and extend my stay as I wanted.
Because of your professional staff, I have already recommended Airtreks to other travelers and I will continue to use your services when I need to make additional airline reservations." - Carol Garcia (1/9/2008)
"If only every company that meets the public over the Internet and telephone had such wonderful ambassadors!! I wish to express my gratitude and recognize your professionalism. Thank you Airtreks for a job well done." - Jaimie Wright (1/8/2008)
"Your site is fantastic. Surpassed only by your customer service!" - Kris McGinn (12/1/2007)
"My wife Angela and I recently completed a 7-month trip around the world. It was truly a life-altering experience.One of the first things we did in the planning stages of the trip was to contact your company. We instantly hit it off with one of your agents. She was courteous, knowledgeable, fun and extremely patient with us as our plans continued to change. I just wanted to let you know how happy we both were with the service provided by your company, as well as the concept of around-the-world air travel. We are definitely recommending you to our other traveller friends and will most certainly call you on our next big trip...to South America, the one major continent we missed on our last trip! Thanks again!" - David J. Ciemny (11/11/2007)
"This is a long overdue thank-you for the trip you helped me put together. My family had been living in Nagoya, Japan and we were preparing to repatriate. I thought it would be fun to make a few stops on the way! Edward helped me put together a trip that included stops in Bali, Vienna, Paris, and London. The trip was incredible and problem-free, in spite of the fact that there were 6 of us traveling! Our children ranged in age from 8-16 at the time and continue to be world travelers. Thank you, thank you! We can't wait to plan our next multi-stop trip." - Joanie Helgsen (10/8/2007)
"It is rare to be able to talk to someone these days who is customer focused and a consummate professional. Thank You Very Much!!!!" - Joe Mellen (9/12/2007)
"Thanks again for your help. I love Airtreks!" - Chrissy Spera (8/12/2007)
"Thanks for trying to save us time and money. Once again, thank you very, very much for your consistent help through this process. I know you have spent a lot of time and work arranging our flights and it has often been confusing communicating with all of us, but I want you to know that we sincerely appreciate it. I know, thanks to you, that we will have a great trip." - Verinda Fike (7/8/2007)
"Last week I called in to book a flight from the States to Australia and possibly other destinations. I was not very clear when and how I wanted to go where. Your extraordinary patience, support and friendliness helped me to get clear and figure out what works best for my wants. I called you a lot, changed my mind more than once, asked tons of questions but you stayed friendly, nice and open. I had the feeling that your main interest was to help me to get the most out of my trip. You did an amazing job in supporting costumers (in this case me). I'd like to thank you for having such nice people doing a job that they obviously really like!" - Erika Sigl (2/9/2007)