Let AirTreks handle the flights, so you can focus on your core business.
Contact us to get started on your flights:
24/7 Emergency Support:
+1-415-977-7171 – or – firstname.lastname@example.org
Your Agent Toolkit
- Here’s EVERYTHING YOU NEED to get started in one document.
- Here’s your easy client introduction email template.
- Here’s our emergency support FAQ you can send to your clients.
- Here’s our IATA code: 05626515
- Here’s our customer service scores: NiceReply NPS
I am having an emergency, who should I call?
Call our 24/7 support team - 415-977-7171
- or Email our support team - email@example.com
This is my first time using AirTreks Concierge Flight Desk, how does it work?
Email us to get started on your flights: firstname.lastname@example.org
- or call our Concierge Flight desk phone: 415-977-7159
How does it work and what do you need from me?
Use our template above, Please include:
Starting city (home airport)
Arrival city and required arrival time
Departure city and required departure time
Passport names + dates of birth (or passport copy), if possible
Desired flight class (first/business/economy)
Traveler contact info (email & phone)
How many emails or communications will I get?
You'll get three emails!
1. First: Acknowledging we received your handoff.
2. Later: Asking for approval of your client’s itinerary.
3. Finally: Sharing flight confirmation documents.
We'll manage the communication with your clients, learning their preferences and taking care of the details.
Can you do ticketing/booking as well as reservation and consultation?
Yes! We are one of the few companies out there who can do ticketing as well as all the expert consultation. Aren't we amazing?